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Books on BPM are not hard to find. Finding unstructured process management books is a bit harder. Here are two.
I have a bookcase with stuffed with standard BPM books. But all the books I have on for unstructured processes sit on a little pile on my desk. Here they are:
The book is sub-titled:
How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done
The book is really a collection of essays by various thinkers in the field of BPM. It is makes a case for Adaptive Case Management ACM.
As sometimes happens with a book by more than one author, the writing is a little uneven. The good news is that each chapter makes senses on its own. And it hangs together well.
It argues against BPM being a complete solution for process. Or even a good enough one to live with. But it offers ACM as the only alternative. ACM may be all we have for now. But that does not make it a complete or good enough solution either.
It is available in the paperback format only now. For some reason they removed the kindle version. However, the price was aboout the same anyway.
This is one mighty volume. Not for the faint of heart. A collection of academic papers from across the globe, it covers the difficulties of BPM in general. It is here because it points towards the solutions we are going to see one day. Right now, they are stuck in academia. Don’t be put off, however. There is plenty of thought provoking idea for the practicing leader here.
This book is available on Amazon here and also as an on-demand subscription on Safari Books Online. You can also sign up for Safari online and check it out in detail with a trial account if you don’t already have one. Once you are signed up the book itself is here on the Safari site.