Archive | Process Documentation

Generally, when people hear “Process Documentation” they think about the narrower topic of “Process Mapping”. But really business process documentation includes any and all documents that go to support a process as well as the conduct of process discovery, process mapping software and policies and procedures templates.

process improvement handoffs

Process Improvement Handoffs

Imagine for a moment that you are part of a breathless crowd watching an Olympic relay race. It’s close, but your national team – the home team – is competitive for gold. With tensions high, the crowd chants … and then the baton drops. That’s it. The entire stadium groans in unison as their dream […]

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7 Things a Process Diagram Does Not Show You

The traditional way to identify process improvement is to map the “as-is” state. Then you invite the users to point out on the map the problem areas. These then become the targets for improvement projects. Now, while this approach does certainly yield efficiencies, it doesn’t always capture all the potential opportunities. A process map does […]

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process mapping pitfalls

Process Mapping Pitfalls And How To Avoid Them

The Pitfalls Of Process Mapping And How To Avoid Them Mapping is a crucial part of process improvement efforts. It looks easy but there are some pitfalls. In this video we look at what they are and how to avoid them. The most common process mapping error people make is diving into improving the process […]

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Detail Of yEd Process Diagram

yEd – A Decent Free Process Mapping Tool

yEd – A Decent Free Process Mapping Tool   There are numerous graphical programs you can use for process mapping.  I am often asked to give recommendations. In particular, I am asked is there one that is a cheap, or even better, free alternative to Microsoft Visio? For the longest time, I could not in […]

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Rapid Process Discovery

Is your process documentation a mess? Rapid Process Discovery Even large and sophisticated organizations struggle with their processes. And a big part of the problem is lack of business process documentation. It’s hard to create it, to keep it up to date and to get people to actually use it. But a lack of documentation […]

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Perplexed man stares at confused process diagram spread out on floor

Business Process Documentation

Is your process documentation a mess? Rapid Process Discovery Even large and sophisticated organizations struggle with their processes. And a big part of the problem is lack of business process documentation. It’s hard to create it, to keep it up to date and to get people to actually use it. But a lack of documentation […]

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