Archive | Process Documentation

Generally, when people hear “Process Documentation” they think about the narrower topic of “Process Mapping”. But really business process documentation includes any and all documents that go to support a process as well as the conduct of process discovery, process mapping software and policies and procedures templates.

7 Things a Process Diagram Does Not Show You

The traditional way to identify process improvement is to map the “as-is” state. Then you invite the users to point out on the map the problem areas. These then become the targets for improvement projects. Now, while this approach does certainly yield efficiencies, it doesn’t always capture all the potential opportunities. A process map does […]

Continue Reading · 0
process mapping pitfalls

Process Mapping Pitfalls And How To Avoid Them

The Pitfalls Of Process Mapping And How To Avoid Them Mapping is a crucial part of process improvement efforts. It looks easy but there are some pitfalls. In this video we look at what they are and how to avoid them. The most common process mapping error people make is diving into improving the process […]

Continue Reading · 1
Detail Of yEd Process Diagram

yEd – A Decent Free Process Mapping Tool

yEd – A Decent Free Process Mapping Tool   There are numerous graphical programs you can use for process mapping.  I am often asked to give recommendations. In particular, I am asked is there one that is a cheap, or even better, free alternative to Microsoft Visio? For the longest time, I could not in […]

Continue Reading · 0

Rapid Process Discovery

Is your process documentation a mess? Rapid Process Discovery Even large and sophisticated organizations struggle with their processes. And a big part of the problem is lack of business process documentation. It’s hard to create it, to keep it up to date and to get people to actually use it. But a lack of documentation […]

Continue Reading · 0
process improvement handoffs

Process Improvement Handoffs

Process Improvement Hand-offs If you wanted to improve a process you might start mapping it out. It would probably look a bit like this. Now, there is nothing wrong with process maps, it’s just that they don’t tell the whole story. The irony is that the biggest opportunities for process improvement never show up on […]

Continue Reading · 15
Perplexed man stares at confused process diagram spread out on floor

Business Process Documentation

Is your process documentation a mess? Rapid Process Discovery Even large and sophisticated organizations struggle with their processes. And a big part of the problem is lack of business process documentation. It’s hard to create it, to keep it up to date and to get people to actually use it. But a lack of documentation […]

Continue Reading · 6