Video03 Setting Up Process Improvement Efforts for Success Most Process Improvement Initiatives Fail… Less than half of all process improvement initiatives are successful. And when they fail not only is it a big waste of time, it also makes people wary and cynical about process in general. And that makes it even harder the next […]
Understanding the principles of business process improvement (BPI) is one thing, but putting those principles into practice is even better.
This is the fun part where business process improvements that help people communicate and cooperate more effectively are initiated and we can finally remove some of the office angst we all know so well. This section touches on Kaizen and Lean but there is not much on Six Sigma except to say how difficult (OK, impossible) it is to apply to information based processes.
Video 10 Process Improvement – Visibility Improving Business Process Visibility Every business leader knows that process is important to the success of their organization. Without efficient processes, we make mistakes, lose customers and incur avoidable costs. Even worse, we can expose ourselves to unnecessary risk if we fail to comply with regulations. Overall, poor processes […]
If you research process improvement methods you will come across Kaizen. Sounds like a Japanese word and it is. But it was the US that developed the ideas that underpin Kaizen. During the Second World War, in order to make the most of limited national resources, the US created the Training Within Industry (TWI) group. […]
How to identify where you can improve process cycle time In process jargon when you are seeking ways to make things faster, you are looking to ‘improve process cycle time’. The cycle time for a process is the time it takes to run through one whole instance. This video outlines the key questions you need […]
Process Improvement Hand-offs If you wanted to improve a process you might start mapping it out. It would probably look a bit like this. Now, there is nothing wrong with process maps, it’s just that they don’t tell the whole story. The irony is that the biggest opportunities for process improvement never show up on […]