Archive | Process Improvement

Understanding the principles of business process improvement (BPI) is one thing, but putting those principles into practice is even better.

This is the fun part where business process improvements that help people communicate and cooperate more effectively are initiated and we can finally remove some of the office angst we all know so well. This section touches on Kaizen and Lean but there is not much on Six Sigma except to say how difficult (OK, impossible) it is to apply to information based processes.

Planning Process Improvement Steps for Success

Video03 Setting Up Process Improvement Efforts for Success Most Process Improvement Initiatives Fail… Less than half of all process improvement initiatives are successful. And when they fail not only is it a big waste of time, it also makes people wary and cynical about process in general. And that makes it even harder the next […]

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Process Improvement – Visibility

Video 10 Process Improvement – Visibility Improving Business Process Visibility Every business leader knows that process is important to the success of their organization. Without efficient processes, we make mistakes, lose customers and incur avoidable costs. Even worse, we can expose ourselves to unnecessary risk if we fail to comply with regulations. Overall, poor processes […]

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process improvement handoffs

Process Improvement Handoffs

Process Improvement Hand-offs If you wanted to improve a process you might start mapping it out. It would probably look a bit like this. Now, there is nothing wrong with process maps, it’s just that they don’t tell the whole story. The irony is that the biggest opportunities for process improvement never show up on […]

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