Archive | Process Improvement

Understanding the principles of business process improvement (BPI) is one thing, but putting those principles into practice is even better.

This is the fun part where business process improvements that help people communicate and cooperate more effectively are initiated and we can finally remove some of the office angst we all know so well. This section touches on Kaizen and Lean but there is not much on Six Sigma except to say how difficult (OK, impossible) it is to apply to information based processes.

Business process management questions answered

Regular visitors to the site will know that I like receiving questions. Where possible and time permitting, I’ll create new content to answer business process management questions but sometimes, the answer is already on the site. Read on for a few recent questions on topics that has been covered in the past. Process management questions […]

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Flexible process improvement

Business Process Improvement Flexibility

Process Improvement – Making Process Flexible This video is the last in a series of three to look at what companies that are successful with process do differently from the rest of us. In this one, we will look at the requirement to build flexibility into process management. Process is a moving target It would […]

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Continuous process improvement

How To Make Continuous Process Improvement Continuous

How To Make Continuous Process Improvement Continuous Some organizations invest a lot of time and effort in process improvement initiatives. When they are successful, these efforts reap the rewards of lower cost, improved quality and increased employee engagement. Of course, we want to make this kind of progress all the time.  Sadly, continuous process improvement […]

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Process Improvement – People

Process Improvement – People Process Improvement – People This video is the second in a series of three to look at what companies that are successful with process do differently from the rest of us. In this one we will look at the people side of process. Process is Personal Process is about people as […]

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