Archive | Business Process Management

From business process management principles to business process in action, find articles  and short videos on BPM, improving cycle time, different methodologies, process mapping and business process documentation.

Business process management questions answered

Regular visitors to the site will know that I like receiving questions. Where possible and time permitting, I’ll create new content to answer business process management questions but sometimes, the answer is already on the site. Read on for a few recent questions on topics that has been covered in the past. [Tweet “Process management […]

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process or project

When is a process a project and does it even matter?

People frequently confuse projects with processes. Even software companies that sell great process management apps typically pitch them as project management software. You could argue that this is a matter of semantics. What’s in a name? Either way, you are going to perform a set of tasks to get something done. Calling it a project […]

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7 Things a Process Diagram Does Not Show You

The traditional way to identify process improvement is to map the “as-is” state. Then you invite the users to point out on the map the problem areas. These then become the targets for improvement projects. Now, while this approach does certainly yield efficiencies, it doesn’t always capture all the potential opportunities. A process map does […]

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Classifying Business Process Types – Part 2

In part 1 of this 3 part series, Classifying Different Process Types, I introduced the idea of the parameters of predictability and frequency of process. And we looked at how we might plot these two parameters against each other.  Then I showed why processes that fall into the high frequency-high predictability quadrant are suitable for standard […]

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Process Types - Frequency and Predictability

Classifying Different Process Types – Part One

When something works for you, it’s very hard to consider using something else. If that’s true in life, it certainly works for consulting. Most consultants have a “one-size-fits-all” approach to process improvement. And in the sales pitch: surprise, surprise that just happens to be the right methodology to fix your processes. But the fact is […]

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